What sales operation in EX that is a technology-oriented company is that we aim to fulfill not only customers' requirements but also provide a technique with extra value to customers . In other words, our targeted goal is to sell
technologies rather than just finished products. Sales team highlights the high-value added products with sate of the art technology to customers, and endeavors to gain a high reputation for our technologies and reliability.
Sales branches all over the world always collect and analyze the latest technological trend and market information, then feed the Technical Department with them to develop attractive products. Additionally the Sales
, Technical and Production achieve high quality maintenance, cost saving and punctual delivery by mutual close coordination.
There are various steps to complete the product. For example, the process includes studies of specifications, quality control, metal mold designing, and checking at the stage of the production. R&D department makes a master plan and prepares drawings to meet the product requirements transferred from Sales department. From this stage, R&D and the other technical departments examine everything from required functions to manufacturing costs.
Nowadays type of customer needs is switching to a composite part from a single part. That means , it is not sufficient for us to fulfill technical requirements on a field of a connector but we must know well even about technologies installed
in customer's finished products.
In order to for us to make it sure, we are developing our specialized technologies and challenging ourselves to a wide technological field everyday.
Our technical development is characterized by our "Design Review" meeting attended by QC, Production Engineering Dept and R&D department. In the meeting, we scrutinize the development for the cost, finding any estimated troubles , higher
efficiency of mold manufacturing , quality assurance on production lines, shorter delivery time, and improvement of productivity by different points of view from each department.
This "Design Review" meeting helps each other
greatly to share and enrich the technical knowledge and know-how, in addition to avoid on sided department decision or policy made only one department.
Aim at the ultimate Zero-Defect by <ppm> control.
The "Design review" meeting will focus on costs, even covering selection of the materials for parts up to production methods in developing a new product.
From our reception of purchase order to delivery, we use our computer system for thorough control of the whole process.